Paratransit solution that serves mobility with integrated technology
Trapeze, the leading North American transit agency partner, facilitates paratransit services for end-users. Their vision was clear: mobility for all. We were brought in to extend our expertise in mobile products for their solution and to create an improved and renewed mobile experience for their customer base in North America. Our team collaborated with Trapeze and engineered a mobile product that significantly elevated the design and functionality of the application, delivering a frictionless customer journey.
Increase in sign ups
Downloads for App Store
Rating on App Store
Trapeze is built to provide the best schedules for passengers with real-time scheduling of transits. Our focus was to improve the quality of schedules and reduce delays in booking rides. We understood the different requirements of mobility aids for passengers and provided them with the option to notify beforehand.
Choose the best transit to reach a destination
For a solution like Trapeze, it was essential to not only build a highly intuitive app but create a mobile experience that provides a lot of options and eases the end-to-end journeys of paratransit passengers. Providing the option to choose the best transit was one such solution for better reliability, safety and reduced anxiety in travel.
Forward-looking, future-ready app
What we did
- Research & Prototyping
- UI/UX Design
- Interaction Design
- Visual Design
- User-friendly Page Appearance
- Usability Testing
- Customer Journey Mapping and Analysis
- Product Strategy
- Content Strategy
- Business Intelligence
- Product Roadmapping
- User Research and Testing
- Optimization Strategy
- Native iPhone App Development
- Web CMS
- Amazon Web Services
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