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Agentic AI in Customer Experience: A New CX Era
Customer expectations are shifting faster than most businesses can respond. Today’s consumers demand experiences that are not only fast and frictionless but deeply personalized across every channel, at every touchpoint. While generative AI has already begun...

On-device LLMs: The Disruptive Shift in AI Deployment
Large Language Models (LLMs) have reshaped how we interact with technology, powering everything from smart search to AI writing assistants. But until now, their power has mostly lived in the cloud. That’s starting to change. On-device LLMs are bringing this...

How AI Medical Scribes Are Transforming Healthcare Workflows: Beyond Voice to EHR
Clinical documentation has come a long way, from handwritten notes to voice-to-EHR solutions that transcribe spoken words into digital records. But as healthcare demands grow, so does the need for smarter, more intuitive tools. Enter AI medical scribe: intelligent...