AI Voice Agent for Restaurants – No-Code Solution, 70% Less Cost
DeVoice leverages advanced voice AI technology to enhance restaurant operations, ensuring seamless ordering and improved customer service.
Problem
Restaurants often face challenges with order accuracy, staff efficiency, and customer satisfaction due to manual ordering processes. Lengthy wait times and order miscommunications can detract from the dining experience. Our client who is an owner of a multi-chain restaurant, wanted a solution that could tackle these inefficiencies head-on.
Solution
We sought a technology-driven approach to streamline service, enhance order precision, and ultimately boost customer satisfaction across all locations. We built DeVoice, which is a voice AI platform designed specifically for restaurants, integrating state-of-the-art voice recognition and natural language understanding. This system processes speech and interprets meaning simultaneously to ensure accurate and efficient order handling.
Advanced Voice AI for Enhanced Customer Interaction
Voice AI Platform
Utilizes SoundHound’s advanced voice AI for conversational intelligence.
Dynamic Interaction
Adapts responses based on customer interaction, enhancing engagement.
Multiple Languages Support
Accommodates various languages to cater to diverse customer bases.
NLU and Text-to-Speech
Provides natural dialogues and verbal responses.
Restaurant Phone Answering
Manages incoming calls and orders without human intervention.
Edge & Cloud Connectivity
Ensures reliable performance in various operational environments.
Results – Reduced Order handing time
Implementing DeVoice significantly improved operational efficiency, order accuracy, and customer satisfaction. Restaurants experienced a notable reduction in order processing time and fewer order errors. Enhanced customer interactions through voice technology led to increased repeat business and higher overall satisfaction.
